FAQ's
Need more information before deciding if Thrivacy is the right solution for you? Check out the information below to help you make a buying decision.
We have compiled a list of frequently asked questions that may help answer any questions you have before, during, and after you're part of the community. If you don't find what you are looking for, please contact us and we would love to answer any questions you may have
About Us
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What is Thrivacy?
Thrivacy is a decentralized digital identity wallet solution and community. We are committed to providing mechanisms for people to gain control over all their personal identity information - deciding what they share and when. Additionally, we seek to inform and educate on what self-sovereign identity is, why it matters, and the role we each play within the ecosystem.
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Who is your leadership team?
Our leadership team is made up of four co-founders who each are committed to the mission and purpose of what we are doing. Combined they have over 50 years of experience building and leading organizations, with our CEO and COO having previous experience leading prior start-ups as well as several large organizations.
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Will you sell my data?
Absolutely not! As a matter of fact, once you purchase and download our app, anything you do inside the app won't even get tracked! Prior to purchase, and as long as we have your permission thereafter, we will keep in touch with you via email or text, to let you know about general community news and product updates. Everyone on the app may occasionally get generic product release communication in app as well. We'll never sell our lists to a to 3rd party. We believe in privacy and look forward to building trust with you!
Pricing
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What is a Pre-Sale?
We are currently offering you the opportunity to buy your membership to Thrivacy through Pre-sale. That is because our app is not available for download yet. You are essentially reserving your spot as one of our first members, and in exchange, you are getting a significant discount on your first-year membership rate. Depending on the package you choose, you may also be eligible for other rewards or upgrades that won't be available after our launch. Shop now.
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Can I cancel my membership?
We certainly hope you see value in your Thrivacy wallet and won't want to cancel! If you are unhappy, please contact us at Customer Service to discuss your concerns.
Downloading the App
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How do I download Thrivacy
At this time Thrivacy is not available for download. If you purchased our Pre-Sale or signed up for our Beta List, we will send you an email with a link where you can download the app before we announce it to the general public.
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Will Thrivacy be available on iOS and Android?
Yes, when we launch in early winter 2022, we plan to be available in both the Apple Store and Google Play stores for download.
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Will I be able to use Thrivacy on desktop or Pad device only?
While some parts of the application will be accessible via pad or desktop device, Thrivacy is designed to be used on a mobile device. The employer or business application features for the administrative backend will be accessible from a pad or desktop.
Employer / Business Owner Questions
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How many employees must I have to offer Thrivacy as a benefit?
Thrivacy believes that everyone should protect their digital identity, therefore we don't have minimum group sizes. Our program plans are designed to be flexible for the needs of small businesses through enterprise solutions for companies with tens of thousands of employee lives. Contact us to discuss your unique needs.
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Can we sign up anytime?
Yes, the great thing about Thrivacy is it isn't like a traditional employee benefit that needs to start during open enrollment. You'll be able to add us to your mix of benefits and perks as soon as you are ready. And, because onboarding and implementation will be easy, we often can start with your team within days of contract execution.
Stay Up to Date On Industry Trends and Product News
Add your name to our mailing list and we'll keep you informed about the latest news, industry updates, and Thrivacy product releases. We are committed to educating our community about self-sovereign identity.