FAQ's

Thrivacy is a decentralized digital identity wallet solution and community. We are committed to providing mechanisms for people to gain control over all their personal identity information - deciding what they share and when. Additionally, we seek to inform and educate on what self-sovereign identity is, why it matters, and the role we each play within the ecosystem.  

Our leadership team is made up of four co-founders who each are committed to the mission and purpose of what we are doing. Combined they have over 50 years of experience building and leading organizations, with our CEO and COO having previous experience leading prior start-ups as well as several large organizations. 

Absolutely not! As a matter of fact, once you purchase and download our app, anything you do inside the app won't even get tracked! Prior to purchase, and as long as we have your permission thereafter, we will keep in touch with you via email or text, to let you know about general community news and product updates. Everyone on the app may occasionally get generic product release communication in app as well. We'll never sell our lists to a to 3rd party. We believe in privacy and look forward to building trust with you!

We are currently offering you the opportunity to buy your membership to Thrivacy through Pre-sale. That is because our app is not available for download yet. You are essentially reserving your spot as one of our first members, and in exchange, you are getting a significant discount on your first-year membership rate. Depending on the package you choose, you may also be eligible for other rewards or upgrades that won't be available after our launch.  Shop now.

Thrivacy will offer several annual membership package options, as well as one-time verified credential downloads to consumers. Additionally, we have packages for employers and businesses who wish to work with Thrivacy and accept the wallet inside their organization. 

We certainly hope you see value in your Thrivacy wallet and won't want to cancel! If you are unhappy, please contact us at Customer Service to discuss your concerns. 

At this time Thrivacy is not available for download. If you purchased our Pre-Sale or signed up for our Beta List, we will send you an email with a link where you can download the app before we announce it to the general public.

Yes, when we launch in early winter 2022, we plan to be available in both the Apple Store and Google Play stores for download.

While some parts of the application will be accessible via pad or desktop device, Thrivacy is designed to be used on a mobile device. The employer or business application features for the administrative backend will be accessible from a pad or desktop. 

Thrivacy believes that everyone should protect their digital identity, therefore we don't have minimum group sizes. Our program plans are designed to be flexible for the needs of small businesses through enterprise solutions for companies with tens of thousands of employee lives. Contact us to discuss your unique needs.

Yes, the great thing about Thrivacy is it isn't like a traditional employee benefit that needs to start during open enrollment. You'll be able to add us to your mix of benefits and perks as soon as you are ready. And, because onboarding and implementation will be easy, we often can start with your team within days of contract execution.